top of page

CURB SIDE PICK-UP

Curb side pick-up is always free!  At checkout, select Curb Side Pick Up as your shipping option and choose your location.

Icon Hair & Body Downtown

10150 Jasper Ave NW, Main Level Commerce Place
Edmonton, AB T5J 1W4

Call (780)757-4266 on arrival

Icon Hair & Body South

9636 51 Ave NW
Edmonton, AB T6E 6A5

Call (780)756-4226 on arrival & we will come out to you or feel free to come in for pick up.

 

Is there a minimum order amount for Curb Side pick up?

Nope! No matter how big or small your order, it is always free.

LOCAL DELIVERY

Local delivery every Tuesday and Thursday before 6pm except on Holidays. Orders placed on delivery days will be sent out the on the next delivery day.

Local Delivery within Edmonton

Free on orders over $75 dollars within Edmonton

$10 on orders under $75 within Edmonton​

Local Delivery Sherwood Park, St.Albert & Fort Saskatchewan

Free Delivery on orders over $100 to Sherwood Park, St.Albert & Fort Saskatchewan

Local delivery is $10 for any orders under $100 to Sherwood Park, St.Albert & Fort Saskatchewan

I won't be home on my delivery day?

If for any reason you will not be home to receive your order on your delivery day, please email info@iconhair.ca and we can arrange for your order to be held until the following delivery day or extend delivery times based on availability.

I live in an apartment?

No problem! Please provide us with a buzzer number or phone number. We won't be able to enter your building, however are happy to meet you at the main entrance/lobby of your building.

 

SHIPPING

All orders are typically ship out within 3 business days.

All orders are shipped with Canada Post and include a tracking number. Shipping rates and estimated arrival times will be calculated by Canada Post at time of checkout. Free shipping is included on purchases of $150 dollars or more, and will be shipped Standard.

Do you ship internationally?

At this time we ship exclusively to Canadian addresses only.

RETURNS

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Additional non-returnable items

  • Gift cards

  • Downloadable software products

  • Brushes

  • Hot Tools & Blow Dryers

 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

ORDER FAQ

My order arrived damaged/broken. What can I do?

Please email info@iconhair.ca immediately. Save the box and packing materials from the damaged shipment so we are able to file for a damage claim with Canada Post.  

I won't be home on my delivery day?

If for any reason you will not be home to receive your order on your delivery day, please email info@iconhair.ca and we can arrange for your order to be held until the following delivery day or extend delivery times based on availability.

I live in an apartment?

No problem! Please provide us with a buzzer number or phone number. We won't be able to enter your building, however are happy to meet you at the main entrance/lobby of your building.

Is there a minimum order amount for Curb Side pick up?

Nope! No matter how big or small your order, it is always free.

bottom of page