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LOCAL PICK-UP

Local pick-up is always free!  At checkout, select Local Pick Up as your shipping option and choose your location.

Icon Hair & Body Downtown

10150 Jasper Ave NW, Main Level Commerce Place
Edmonton, AB T5J 1W4

Call (780)757-4266

We are located on the Main Level of Commerce Place. You won't see a sign for us from outside or the street. Head into Commerce Place and you will find us across the hall from Goodlife Fitness.

Icon Hair & Body South

9636 51 Ave NW
Edmonton, AB T6E 6A5

Call (780)756-4226

Head into the main entrance of the building and you will see us on the left hand side.

 

Is there a minimum order amount for Curb Side pick up?

Nope! No matter how big or small your order, it is always free.

SHIPPING

All orders are typically ship out within 3 business days.

All orders are shipped with Canada Post and include a tracking number. Shipping rates and estimated arrival times will be calculated by Canada Post at time of checkout. Free shipping is included on purchases of $150 dollars or more, and will be shipped Standard.

Do you ship internationally?

At this time we ship exclusively to Canadian addresses only.

RETURNS

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Additional non-returnable items

  • Gift cards

  • Brushes

  • Hot Tools & Blow Dryers

 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

ORDER FAQ

My order arrived damaged/broken. What can I do?

Please email a photo of the damaged item to orders@iconhair.ca immediately. Save the box and packing materials from the damaged shipment so we are able to file for a damage claim with Canada Post.  

I won't be home on my delivery day?

If for any reason you will not be home to receive your order on your delivery day, please email orders@iconhair.ca and we can arrange for your order to be held until the following delivery day or extend delivery times based on availability.

Is there a minimum order amount for pick up?

Nope! No matter how big or small your order, it is always free.

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