CURB SIDE PICK-UP

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Curb side pick-up is always free!  At checkout, select Curb Side Pick Up as your shipping option and choose your location.

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Icon Hair & Body Downtown

10150 Jasper Ave NW, Main Level Commerce Place
Edmonton, AB T5J 1W4

Call (780)757-4266 on arrival

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Icon Hair & Body South

9636 51 Ave NW
Edmonton, AB T6E 6A5

Call (780)756-4226 on arrival & we will come out to you or feel free to come in for pick up.

 

Is there a minimum order amount for Curb Side pick up?

Nope! No matter how big or small your order, it is always free.

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LOCAL DELIVERY

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Local delivery every Tuesday and Thursday before 6pm except on Holidays. Orders placed on delivery days will be sent out the on the next delivery day.

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Local Delivery within Edmonton

Free on orders over $75 dollars within Edmonton

$10 on orders under $75 within Edmonton​

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Local Delivery Sherwood Park, St.Albert & Fort Saskatchewan

Free Delivery on orders over $100 to Sherwood Park, St.Albert & Fort Saskatchewan

Local delivery is $10 for any orders under $100 to Sherwood Park, St.Albert & Fort Saskatchewan

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I won't be home on my delivery day?

If for any reason you will not be home to receive your order on your delivery day, please email info@iconhair.ca and we can arrange for your order to be held until the following delivery day or extend delivery times based on availability.

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I live in an apartment?

No problem! Please provide us with a buzzer number or phone number. We won't be able to enter your building, however are happy to meet you at the main entrance/lobby of your building.

 

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SHIPPING

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All orders are typically ship out within 3 business days.

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All orders are shipped with Canada Post and include a tracking number. Shipping rates and estimated arrival times will be calculated by Canada Post at time of checkout. Free shipping is included on purchases of $150 dollars or more, and will be shipped Standard.

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Do you ship internationally?

At this time we ship exclusively to Canadian addresses only.

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RETURNS

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Additional non-returnable items

• Gift cards

• Downloadable software products

• Brushes

• Hot Tools & Blow Dryers

 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

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ORDER FAQ

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My order arrived damaged/broken. What can I do?

Please email info@iconhair.ca immediately. Save the box and packing materials from the damaged shipment so we are able to file for a damage claim with Canada Post.  

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I won't be home on my delivery day?

If for any reason you will not be home to receive your order on your delivery day, please email info@iconhair.ca and we can arrange for your order to be held until the following delivery day or extend delivery times based on availability.

​

I live in an apartment?

No problem! Please provide us with a buzzer number or phone number. We won't be able to enter your building, however are happy to meet you at the main entrance/lobby of your building.

​

Is there a minimum order amount for Curb Side pick up?

Nope! No matter how big or small your order, it is always free.