RE-OPENING FAQ'S

RE-OPENING FAQ'S

 

 

Say goodbye to half gel polished toes,

grown out roots

and those sparkly bits!!!

 

WE ARE OFFICIALLY OPEN

 

We are so excited to help get your hair back to it's pre-lockdown glory days and lift your spirits

with some much needed pampering!

 

You can count on us to keep things extra clean and will continue to follow our safety procedures.

 

We are committed to making you feel beautiful

- safely!⠀

 

WHAT TO EXPECT AT YOUR NEXT VISIT

 

  • We will be operating at a limited capacity and spread out to ensure social distancing

  • You will process in your stylists chair and we will not be double booking

  • Our team will be wearing masks and/or face shields depending on the service

  • Accepted payment types are debit, credit or e-transfer

  • Food and beverages will not be served at this time

  • Retail will be available for purchase,

 

WE WILL BE ASKING YOU TO HELP BY

 

  • Rescheduling if you are not feeling well. We have softened our cancellation policy to make sure we are all doing our best to stay safe!

  • Coming to your appointment alone

  • Leaving the littles at home unless they have a service booked

  • Wear a mask at all times during your service

  • Bringing a water bottle and reading materials with you

CAN I BOOK ONLINE?

 

Online booking is OPEN for both locations.

If you don't see your preferred service provider give us a call,

or shoot us an email and we can help you out.

  

I'M NEW TO ICON CAN I BOOK AN APPOINTMENT?

 

Yes! We are accepting NEW clients at both locations.

Click here for locations & booking

If you are booking your first appointment with us we require a $50 credit card deposit to hold your booking

for services over 1.5 hours in length or $100 in value.

I'M IF YOU HAD AN APPOINTMENT BOOKED WHILE WE WERE CLOSED

 

You are our top priority and have been put FIRST on our wait list.

We will be reaching out to re-book appointments starting on Monday January 18th.

If you have not heard from us yet please reach out.

 

 

I HAVE AN APPOINTMENT BOOKED AFTER JANUARY 18th

 

We are honoring all pre-booked appointments after January 20th.

If you do NOT hear from us assume your appointment time is a go!

You will receive a confirmation phone call or email 2 days prior to your appointment date.

Be sure to check your inbox and junk folder for your appointment confirmation email with a location specific recap of all the details!

 

 

Thank you for your support!

We can't wait to get back to doing what we love and making you feel extra cared for!

It's a great day to have a beautiful day.

 

 

 

 

Christina, Andrea & The Icon Team

DOWNTOWN

780-757-4266

129 10150 Jasper Ave

Main Level Commerce Place
Edmonton, AB T5J 1W4

Monday  10 - 5

Tuesday 10 - 8

Wednesday 10 - 7

Thursday 10 - 8

Friday 10 - 7

Saturday 9 - 5

Sunday & Holidays Closed

 

SOUTH

780-756-4226

100 9636 51 Ave NW

Coronet Industrial
Edmonton, AB T6E 6A5

Monday  10 - 5 (Starting July 13)

Tuesday 12 - 9

Wednesday 10 - 7

Thursday 12 - 9

Friday 10 - 7

Saturday 10 - 6

Sunday 10 - 6

Holidays Closed

 

FOLLOW US

REVIEWS

KEEP IN TOUCH

 © 2018 Icon Hair & Body | DOWNTOWN & SOUTH  | info@iconhair.ca